Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue.
Customer Assistance (U.S.A.)
STEP 2: Contact Mazda North American OperationsMazda 6 Owners Manual: Shift-Lock Override
If the selector lever will not move from P using the proper shift procedure,
continue to hold down the brake pedal.
1. Remove the shift-lock override cover using a cloth-wrapped flat head screwdriver.
2. Insert a screwdriver and push it down.
3. Press and hold the lock-release button.
4. Mov ...
Mazda 6 Owners Manual: STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues
may not be possible. As a final step to ensure that your concerns are being fairly
considered, Mazda North American Operations has agreed to participate in a dispute
settlement program administered by the Better Busi ...