Mazda 6 Service Manual: No.19 excessive shift shock on torque converter clutch (tcc)

No.18 excessive shift shock is felt when upshifting and downshifting

No.20 noise occurs at idle when vehicle is stopped in all positions/ranges

Other materials:

Mazda 6 Service Manual: Towing Description
We recommend that towing be done only by an Authorized Mazda Dealer or a commercial tow-truck service. Proper lifting and towing are necessary to prevent damage to the vehicle. Government and local laws must be followed. A towed vehicle usually should have its drive wheels (front wheels) off t ...

Mazda 6 Service Manual: Contact Authorized Mazda Dealer and Have Vehicle Inspected
If any of the following warning lights or the indicator light turns on/flashes, the system may have a malfunction. Contact an Authorized Mazda Dealer to have your vehicle inspected. ...