Mazda 6 Owners Manual: STEP 2: Contact Mazda North American Operations

Mazda 6 Owners Manual / Customer Information and Reporting Safety Defects / Customer Assistance / Customer Assistance (U.S.A.) / STEP 2: Contact Mazda North American Operations

If for any reason you feel the need for further assistance after contacting your dealership management or it becomes necessary to have the components or wiring system for the supplementary restraint system modified to accommodate a person with certain medical conditions in accordance with a certified physician, you can reach Mazda North American Operations by one of the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including how to locate or contact a local Mazda dealership in the U.S., can be found here.

E-mail: click on “Contact Us” located on the “Inside Mazda” tab, or at the bottom of the page at www.MazdaUSA.com

By phone at: 1 (800) 222-5500

By letter at:

Attn: Customer Assistance

Mazda North American Operations

7755 Irvine Center Drive

Irvine, CA 92618-2922

P.O. Box 19734

Irvine, CA 92623-9734

In order to serve you efficiently and effectively, please help us by providing the following information:

1. Your name, address, and telephone number

2. Year and model of vehicle

3. Vehicle Identification Number (17 digits, noted on your registration or title or located on the upper driver's side corner of the dash)

4. Purchase date and current mileage

5. Your dealer's name and location

6. Your question(s)

If you live outside the U.S.A., please contact your nearest Mazda Distributor.

STEP 1: Contact Your Mazda Dealer

Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS, SALES, SERVICE, or ...

STEP 3: Contact Better Business Bureau (BBB)

Mazda North American Operations realizes that mutual agreement on some issues may not be possible. As a final step to ensure that your concerns are being fairly considered, Mazda North American Op ...

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